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About Us

Wakala is a product by Malaika Africa Limited that provides lenders with a mobile phone based platform for them to create accounts, lend to customers and track payments made by their customers. Agents pay the entry fee for accounts that allow them to activate the accounts they want to lend with. All our transactions are mobile based and both customers and agents can access the platform using our USSD platform. The loans and repayments are disbursed and collected through our mobile money platforms.

By cutting out the large financial institution in the middle, lenders receive great returns and borrowers receive low cost, flexible personal loans.

Need more information?

You can find answers to most common questions on our FAQs page. If you have any other questions or would like some more information please Contact Us to speak with our friendly customer services team.

How It Works

Definition of an Agent

An agent is a person who lends money through the Wakala platform. In order to register as an agent, you must put up the entry fee required. An investor can also fund accounts that can be taken up by the agents in the platform.

Definition of a Customer

A customer is a person who borrows money through the platform and must be known by an agent. The system expects equal repayments for each loan in the course of a 30-day period.

In order to register as a customer, you must send KES 100 to the pay bill number 802237.

NB: An agent can be a customer at the same time.

Registration

Agent

Client

Testimonials

REVENUE

As a Malaika Agent, I’m very grateful to this company. I have improved my business through the commissions earned. My friends join us and earn unto 4,000 per week.

PAULINE MBINYA
Occupation: Business Lady
No. of Wakala Loans Disbursed: 81

2017-05-22T10:00:22+00:00

PAULINE MBINYA
Occupation: Business Lady
No. of Wakala Loans Disbursed: 81

As a Malaika Agent, I’m very grateful to this company. I have improved my business through the commissions earned. My friends join us and earn unto 4,000 per week.

INVESTMENT OPPORTUNITY

I am a Lecturer at the University of Nairobi and an Investor with Malaika Africa Limited. I have had an exciting journey with the Company since its inception. The Company is run professionally with highly responsive staff who are always available to offer advisory services. But more fundamentally, Malaika Africa keeps its part of the bargain regarding timely remission of investment returns to investors as well as submission of detailed monthly account reports. In a sector where credibility of Investment Companies remains a concern, I would confidently vouch for Malaika Africa. The future of the company looks bright and I look forward to investing more with Malaika Africa.

MAINA WAGACHA
Occupation: Lecturer

2017-05-22T10:07:34+00:00

MAINA WAGACHA
Occupation: Lecturer

I am a Lecturer at the University of Nairobi and an Investor with Malaika Africa Limited. I have had an exciting journey with the Company since its inception. The Company is run professionally with highly responsive staff who are always available to offer advisory services. But more fundamentally, Malaika Africa keeps its part of the bargain regarding timely remission of investment returns to investors as well as submission of detailed monthly account reports. In a sector where credibility of Investment Companies remains a concern, I would confidently vouch for Malaika Africa. The future of the company looks bright and I look forward to investing more with Malaika Africa.

FAST AND TIMELY SERVICE

I would first like to appreciate all the assistance I have gotten from Malaika. For me, I would say the best thing I have seen is the excellent customer service from the agents, the fast and prompt response on loan requests which really comes in handy in times of emergency. I am an entrepreneur and a sales person and would sometimes see opportunities that need me to source for cash fast and that is why I say thank you to malaika as I have been able to grow some of my side hustles and my company is almost up and running thanks to malaika.

ANTHONY NGUGI
Occupation: Sales Person
No. of Wakala Loans: 7
2017-06-16T07:59:43+00:00
ANTHONY NGUGI
Occupation: Sales Person
No. of Wakala Loans: 7
I would first like to appreciate all the assistance I have gotten from Malaika. For me, I would say the best thing I have seen is the excellent customer service from the agents, the fast and prompt response on loan requests which really comes in handy in times of emergency. I am an entrepreneur and a sales person and would sometimes see opportunities that need me to source for cash fast and that is why I say thank you to malaika as I have been able to grow some of my side hustles and my company is almost up and running thanks to malaika.

POTENTIAL FOR EARNING

Malaika has really helped me alot due to their fast services and efficiency,i have been borrowing from Malaika for a while and i was also able to become an agent and i get to earn commission. All Thanks to Malaika

MIARIAM MURUGI MAINA
Occupation: Entrepreneur
No. of Wakala Loans: 4
No. of Wakala Loans Disbursed: 3
2017-06-16T08:01:30+00:00
MIARIAM MURUGI MAINA
Occupation: Entrepreneur
No. of Wakala Loans: 4
No. of Wakala Loans Disbursed: 3
Malaika has really helped me alot due to their fast services and efficiency,i have been borrowing from Malaika for a while and i was also able to become an agent and i get to earn commission. All Thanks to Malaika

INVESTOR RELATIONS

I am an investor with Malaika Africa Limited. I reaped the benefits of my investment and I am so excited to say it pays. They always pay on time every month according to the contractual agreement. I am planning to invest much more in future.

ERIC MURIMI
Occupation: IT Consultant
2017-06-16T08:02:41+00:00
ERIC MURIMI
Occupation: IT Consultant
I am an investor with Malaika Africa Limited. I reaped the benefits of my investment and I am so excited to say it pays. They always pay on time every month according to the contractual agreement. I am planning to invest much more in future.

CUSTOMER SERVICE

I hereby appreciate the services rendered by Malaika Africa. The timely disbursement of commission, the investment services and response of the customer care is highly appreciated. I have great trust and confidence in your organization. Thank you.

LUCAS WAFULA WEKESA
Occupation: Air Force Pilot
No. of Wakala Loans Disbursed: 11
2017-06-16T08:03:56+00:00
LUCAS WAFULA WEKESA
Occupation: Air Force Pilot
No. of Wakala Loans Disbursed: 11
I hereby appreciate the services rendered by Malaika Africa. The timely disbursement of commission, the investment services and response of the customer care is highly appreciated. I have great trust and confidence in your organization. Thank you.

FAQ's

Peer-to-peer lending, also known as marketplace lending, is an innovative concept which involves of the direct matching of lenders and borrowers via a peer-to-peer lending platform like Wakala. This enables lenders to enjoy far better returns and borrowers to enjoy low cost loans without the sneaky fees charged by traditional financial institutions. Peer-to-peer lending continues to grow exponentially and is at the heart of the alternative finance movement.
You will earn your commissions when you lend money to your customers. Become a Wakala agent today and experience your extra income.
After showing interest, Wakala may get you an investor to fund your account. This will mean earning lower commissions as they are split with the investor. Based on the performance of the account, the investor may choose to top up more accounts fro you.
You can also earn by borrowing money from Wakala. As a Wakala agent, you can lend money to other people AND at the same time borrow money from the platform. You are able to earn at the same time
In Kenya, half of the working population is unemployed. You may decide to create an impact by providing job creation for someone who is unemployed. You can put up the entry fee amount and get them to operate the account. You will then split the commissions with the person whom you have employed. The platform has automated this process and has the capability to give you the full view of your accounts and respective clients.
The entry fee is a one-time fee that is non-refundable. Our platform ensures that you recover the entry fee within the first 13 weeks through the commissions. For the remaining life of the account, you are then operating with profits. For example, if you put up a entry fee amount of KES 5,000, earning KES 400 per week, it means that you will recover the amount in 13 weeks. The other benefit is that the entry fee allows you to operate for up to 5 years without requiring the need for a top up. Additionally, if you no longer wish to run the Wakala platform, the accounts may be transferred to another individual
The company will assist you to look for angel investors who may decide to top you up with the entry fee you seek. Angel investors look out to invest in agents who have demonstrated commitment and have a good track record.
You can become a Wakala agent by investing as little as KES 5,000
To become a member, start by dialing *421*18# proceed by accepting the terms and conditions.
First get in touch with a Wakala agent from your locality, allow the agent to visit and assess your business and your guarantor to determine how much you qualify to borrow, the agent with then proceed to process the loan for you.

Contact Us

Our Customer Care team is available on a 24-hour basis, every day of the week. Contact us via the details below, we are happy to help!

Phone: 0780 660 753
Email: malaika@malaika-africa.co.ke

Location:
No 41, Riara Road
Opposite Egyptian Embassy and Riara Villa
Nairobi, Kenya